Soon to be a talent Web Developer

Now that I have time, what could I learn?

Web Development

I have now checked myself into Henry Ford Community college in Michigan. Wow, me changing directions from a desktop support tech to web developer and I am very excited about doing it too. I love art and creativity that I wanted to learn how to enrich these elements of desire in a career as a web developer. I hope that soon I can be employed as an entry-level web developer some day soon.

Here's a few class choices to becoming a web developer

• Photoshop/ImageReady

• Flash

• Web/Internet Technologies

• XHTML/HTML/CSS Web Programming

• JavaScript Programming

• Web Database Development With PHP

• DREAMWEAVER Web Authoring
  

In Conclusion

The world of web development has a lot of risks involved in it (as does any endeavor), but the rewards are immense: being able to call myself boss, being known as an expert in a technology, and solving real problems for customers. I enjoy working in a field that is constantly changing, so then web development is for me.

Farewell Letter: To Co-Workers at Compucom on-site Pfizer Campus of Ann Arbor

To all at Compucom,

I wanted to take a moment to let you know that this is my last day at Compucom.

I have enjoyed my tenure here and I appreciate having had the opportunity to work with all of you. Thank you for the support, guidance, and encouragement you have provided me during my time with Compucom. Even though I will miss working with the group and the company, I am looking forward to new challenges and to starting a new phase of my career.

Keep in touch if you like, I can be reached at my personal email address (debutonline@hotmail.com) or at home, 248-504-4426.

Thanks again for everything.

Yours truly,
Ken Davis

Five days left as a working Deskside Support Technician

One more friday and my days as a computer tech will be numbered as the end of the road with Compucom. Michigan's job market is so saturated with an over run of IT professionals, like ants on a large mound.

So, where do I go, what will I do? Huh! I know, I will take a semi-retirement moment and head for a local community college in my area.

Until fairly recently, most employers required little more than a high school diploma for most jobs. With major economic shifts like here in Michigan, especially in the retail, manufacturing and the information technology sectors, the number of potential entry-level jobs for people (like myself) without college degrees are dwindling.

Large employers have scaled back their internal training and development programs, relying instead on colleges and universities that can handle those tasks more efficiently. Though a growing number of businesses provide their employees with tuition reimbursement programs to cover the cost of ongoing training, most job seekers (speaking of myself) are competing for entry-level positions and must invest in their own professional development.

Therefore, to compete effectively in today's job market, a college certificate of achievement program for my self is an essential tool that can assure potential employers that I have the basic skills to handle new assignments. By enrolling in a respected, accredited college certificate of achievement program , I can prove my skills and back up my claims with a solid college record.

My field of choice will be to become web developer. Why that, why I really like it with a strong passion to create, interact and present ideas in a non-linear format. I like working with Photoshop, Flash, ImageReady and Dreamweaver products. Therefore, a web development certificate program will help me prepare for an entry-level position as a Web Developer, Webmaster, Web Administrator, web Programmer or Multimedia Developer.

So I am excited to embark upon this new and exciting challenge as I make a slight turn from Deskside Support Technician to becoming a very good web developer.

Until then, I'll be back to tell you more about my new career change and getting some education at my local community college.

Certificates of Achievements - MSDST

I have completed 40 hours of training in Microsoft Desktop Support Technician at New Horizons, on July 13, 2007. My instructors Robin Wright and Berry Welsher were very good teachers', cramming all those modules in five days. I am now working the practice exams, dedicating several hours a night upon conquering the exam tests. Wish me the best...

Training Class for Microsoft Desktop Support Technician in Livonia, Michigan

Monday July 9, 2007, which will extend through July 13th, I have attended my first training class for MSDST at New Horizions in Livonia, Michigan. My instructor Robin Wright is from central Florida. She is well versed in this field and I have thus far enjoyed her teaching methods. She also has a great deal of certifications across the board with Microsoft and has been teaching for over 20 years.

I feel this class will help me gain more knowledge and skills needed to troubleshoot further Microsoft Windows XP problems faced while running Microsoft Windows XP Professional in an Active Directory network, or Windows XP Home edition in a workgroup environment. We are using course material 2261b & 2262b, supporting users running the Microsoft Windows XP operation system.

Lesson 1: Introduction to Supporting Users

• The Desktop Support Technician


• The Windows Desktop Operating Systems


• Tools for Troubleshooting Windows Desktop Operating Systems

Lesson 2: Resolving Installation Issues Preparing for Installation

• Preparing the Hard Disk for Installation


• How the Installation Process Works


• Troubleshooting an Attended Installation


• Troubleshooting an Upgrade


• Troubleshooting an Unattended Installation


• Troubleshooting the Boot Process

and much more.

I'll be movin' on!

By August 3rd, 2007 I will lose the blues and about to cruise my last day. I really enjoyed working at this facility, but I hope to find another great place to work that I can be housed onsite to work with many client's on location. Meeting their needs in person and doing troubleshooting and some phone work for very cool and exciting company.

As a job seekers myself, the hard truth is that I am going to have to make some concessions, or risk becoming chronically unemployable. Some people are less likely to take lower-paying jobs because they feel they are worth more, but as for me I am flexible salary pay range. Those firmly grounded in Michigan will have to lose their sense of entitlement. More and more companies are expecting people to do more for less, and smaller businesses cannot afford the legacy costs and large benefit packages previously offered by large employers. The good news is, there is an under publicized shortage of skilled workers. Michiganders have the legitimate option to seek re-education to improve upon their skill sets, allowing them to become more marketable in the local job market. For those unwilling to change their mindsets, relocation is one option to consider, since the high paying low skill/semi skilled jobs aren't coming back anytime soon. So hiring managers, I am a loyal to those that can see me as someone that would work hard, be punctual, give good customer satisfaction and much more. Please go to my resume on the web and give me a call. I do not want to be on the unemployment line, I am sure you wouldn't want that for me. Right?

Calling All I.T. Job Personnel for the Michigan Metro Area

To All Agents and hiring managers,
WANTED: PC Technician, field tech, deskside support tech position. Full time or work from home or combination of the two. Travel: flexible

Recommendations For Ken

Desktop Support Tech

Compucom

“Ken provided prompt and professional desktop support for the Phase I Unit Clinic. He was knowledgeable, well-spoken, and followed through to ensure that the customers had the tools to perform real-time data collection during clinical trials - a very high pressure, time- sensitive environment. I always appreciated Ken's calm demeanor and his communication regarding solutions!” June 20, 2007

Dawn Godzak Brown, Senior Advisor, Pfizer Global Research and Development worked with Ken at Compucom

“Ken is an excellent Desktop Support Technician. He is always the first to volunteer to help when others need help or if there is a project. He works great as a team member and also when working individually.” June 20, 2007

Terry Barnard, Deskside Support, Compucom
worked directly with Ken at Compucom

_________________________________________________________

Kenneth Davis
A+ Certified Tech
kendavisresume@hotmail.com

This Candidate has worked as a Desktop Support Technician with Compucom since June of 2003 at the Pfizer Campus in Ann Arbor which is soon to close. I have experience providing a high level of customer service in a fast paced environment with broad technical computing skills in desktop, laptop, and peripheral support, as well as an intermediate level of knowledge of networking technologies; experience with A/V equipment such as projectors, microphones, and other components in an integrated media conference room environment; well rounded background with Microsoft operating systems (Windows 2000 & Windows XP), business enhancement applications (Office XP & 2003, Outlook XP & 2003, Adobe products), and anti-virus/anti-malware tools (McAfee); ability to manage shifting priorities and deadlines, and the ability to prioritize by critically of situation; ability to deal directly with clients of all technical backgrounds and professional levels; good verbal and written skills, demonstrated ability to work as a member of a team of highly motivated and experienced individuals also independently; honesty; integrity and commitment to maintaining high professional standards. Notable Experiences:

Computer Professional - with over 8 years of experience in the IT industry. Proven success as a desktop and laptop support specialist, and support representative. Background includes user support, systems installation, repair, maintenance, troubleshooting, and problem resolutions.

Hardware – Install, troubleshot, hard drive recovery, CD-ROM drives, power supplies, CPU’s, sound cards, RAM, monitors and hp Laserjet basic printers repairs, identify system components and assemble functional systems, develop and implement preventative maintenance plans, configure data storage devices, optimize memory, use meters and lab tools, knowledge of and practice lab safety precautions.

Computer Technician - certified for IBM, Lenovo, and HP systems. Performed highest level of warranty service on IBM desktops and laptops, enabling branch to achieve IBM Warranty Service Status.

* A+ Certification
* IBM Certified for Laptops & Desktops
* IBM Warranty processing for Laptops & Desktops
* Hewlett Packard – Certification in LaserJet Basic Hardware